Shipping policy

Shipping Policy

Shipping Costs: We utilize third-party logistics for all orders. Shipping fees are calculated based on the destination region and the distance from our fulfillment centers.

Third-Party Fulfillment: Spectrum Medical Diagnostics, Inc. is not responsible for the direct handling of items once they are dispatched. We provide tracking information and support for coordination with our logistics partners.

Damages and Issues: If your order arrives damaged or if you experience issues during shipping, please contact us immediately at info@spectrummdx.com.

International Shipping: Customers are responsible for customs duties, taxes, and fees. Delays due to customs are beyond our control.

For further assistance, please contact us.